Level I
Remote Monitoring Service
Our 24/7 remote monitoring service allows us to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Monitoring items include the following:
- Server traffic
- Hardware integrity
- Storage space
- Backup job status
- Antivirus protection
- Spyware detection
Virus Definition and Patch Updates
Level II
Monthly Audit
Monthly audit to document and inspect your network for potential problem areas including:
- Network security
- Backups
- Virus protection
- Spam filtering
- Hardware integrity
- System performance
- Network design and layout
Remote Monitoring Service
Our 24/7 remote monitoring service allows us to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Monitoring items include the following:
- Server traffic
- Hardware integrity
- Storage space
- Backup job status
- Antivirus protection
- Spyware detection
Virus Definition and Patch Updates
Monthly Report
Level III
Monthly Audit
Monthly audit to document and inspect your network for potential problem areas including:
- Network security
- Backups
- Virus protection
- Spam filtering
- Hardware integrity
- System performance
- Network design and layout
Remote Monitoring Service
Our 24/7 remote monitoring service allows us to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Monitoring items include the following:
- Server traffic
- Hardware integrity
- Storage space
- Backup job status
- Antivirus protection
- Spyware detection
Software Upgrades (labor only)
Limited to supported software to manage backups, antivirus and e-mail filtering.
20gb Online Backup Space
Includes daily incremental and 1 weekly full backup. Extra space available in 5gb increments for additional charge.
Spyware Removal
User Account Management (Add/Delete Users)
Virus Definition and Patch Updates
Monthly Report
Level IV
Monthly Audit
Monthly audit to document and inspect your network for potential problem areas including:
- Network security
- Backups
- Virus protection
- Spam filtering
- Hardware integrity
- System performance
- Network design and layout
Remote Monitoring Service
Our 24/7 remote monitoring service allows us to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Monitoring items include the following:
- Server traffic
- Hardware integrity
- Storage space
- Backup job status
- Antivirus protection
- Spyware detection
Monthly On-site Audit and Network Tune-Up (drive time billed separately)
On-site visit to audit and tune-up your network by doing the following:
- Review and update available security updates
- Check status of Antivirus clients
- Test UPS peripherals
- Data test restoration
- Review hardware and server performance
- Review and update network documentation
- Review routers, switches and firewall status
- Optimize server for performance and reliability
Software Upgrades (labor only)
Limited to supported software to manage backups, antivirus and e-mail filtering.
20gb Online Backup Space
Includes daily incremental and 1 weekly full backup. Extra space available in 5gb increments for additional charge.
Spyware Removal
User Account Management (Add/Delete Users)
Virus Definition and Patch Updates
Monthly Report